One inbox, monitored Monday to Friday. Most questions are answered the same business day.
| Customer support | support@area15supply.store |
| Hours | Monday – Friday, 8:00am – 5:00pm Central (closed US public holidays) |
| Typical response | Same business day; always within one business day |
| Business address | 307 W Pearl St #310, Granbury, TX 76038 |
| Legal entity | A15 LLC, trading as Area 15 Supply Co. |
What to include
If your message is about an existing order, please include the order number from your confirmation email. For a damaged or incorrect delivery, a photograph of the item and the shipping label resolves it fastest — we can usually dispatch a replacement without waiting for the return to arrive.
Billing questions
If you see a charge you do not recognise, email us before contacting your bank. Charges from us appear as SQ *AREA 15 SUPPLY CO. We can identify the order and refund it directly, which reaches you far faster than a dispute.
Trade and volume enquiries
We do not operate trade accounts or tiered pricing, but if you are buying repeatedly at volume, email us — we can tell you what we can hold in stock for you and what lead time to expect.